Customer Service Coordinator

Permanent
North Ferriby
East Riding
£20.5k per year
Commercial
0000166218

On behalf of our client we have an immediate and exciting opportunity for an experienced Customer Service Co-ordinator

Responsibilities:

  • Ability to use problem solving skills to produce effective and efficient managed solutions;
  • Effective Complaints handling in line with procedure;
  • Responding to invoice queries;
  • Managing planned and reactive maintenance work;
  • Answering high volume inbound calls and providing support;
  • Communicate and liaise effectively with all departments to ensure a customer centric approach;
  • Handle all customer contacts in a professional, prompt and courteous manner;
  • Inputting delivery notes onto the system.

Requirements:

  • Strong customer service experience/skills;
  • Administration experience within an office environment;
  • Good written and oral communication skills;
  • Ability to work as part of a team and individually;
  • Strong PC skills and a keen eye for detail;
  • Excellent telephone skills;
  • Customer service experience;
  • Working Knowledge of Microsoft packages;
  • Outbound dialler experience;
  • A flexible and proactive approach to work;
  • Handling and resolving customer complaints;
  • Confident communicator with excellent customer service skills;
  • Microsoft/IT/database skills.

Benefits:

  • Permanent job
  • Bonus program
  • Uniform provided
  • Great starting salary
  • Monday to Friday working

Located only a short drive from Hull, Beverley, and surrounding areas, this is an excellent opportunity to work with a market-leader in their field, committed to its staff and their futures.
If you have the experience, we are looking for, do not delay - apply today or call KFM Recruitment NOW!

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